Before you sign or commit to anything, we have an extensive “Client Questionnaire” that we ask you to fill out so that we can learn more about your needs, clients and industry. There is absolutely no commitment on your part by completing this questionnaire.

Not at all! We have a mix of agreements, contracts and month to month service plans. There are no hidden fees for cancelling – ever. We are happy to report that we have never had a client terminate their services or switch to another provider since we’ve started.

Yes! All our web platforms and e-commerce platforms come with On-page SEO tools including a Local SEO tool, keyword and traffic SEO reporting, and more! When we create your website we not only train you how to use your content management system, but also professionally configure your SEO including sitemaps, links, and images to allow search engines to find your business.

We offer retainers to provide the best value and ROI for your business. Retainers are much better than support for various reasons.

A retainer is a pricing agreement between Blue Nile and client for a set rate and period of time versus proposals for each task or maintenance and support for each of the services offerings. We will work with you to scope out what work will likely need to be completed, agree upon a monthly allotment of hours and then work collaboratively to meet the marketing and technical needs and goals.

Advantages of engaging in a retainer-based relationship:

• It’s Cheaper: Perhaps the most obvious and straightforward benefit – you’ll get a greater value as a retainer client, as a retainer rate is always going to be cheaper than ad-hoc!
• The agency does what you haven’t got time to do BNDM will do what you do not have time to do or the expertise in-house to deliver.
• Long-term thinking and continuity: It is becoming more and more important to integrate all marketing channels with technology so as to have the best chance at success. Consistency also establishes your reputation and generates genuine momentum on each marketing channel and collectively.
• Brand Familiarity: Working with someone who already understands your brand saves time and leads to better returns.
• Long-term strategy: It’s easier to integrate a single agency’s projects into your larger marketing strategy.
• Creativity, Proactive Thinking and Experimentation: A longer-term relationship supports experimentation and optimization. In most cases, retainer-based clients get the first crack at new technologies and new techniques.
• Trust: You have priority access to an agency you trust and don’t need to worry about whether they’ve already booked another project when you need them.
• Budget Management: Marketing strategy and technology roadmaps are much easier with predictable scopes and retainers leading to better plans and execution.
• Efficiency: Booking time in advance saves money, compared to budgeting projects one at a time or requesting and submitting proposals for each.
• Synergy/Consistency: Having the same people offering service month after month tends to generate better results ensuring a consistent brand experience.

Web Platform = Responsive Web Site Design + Conversion Rate Optimization + Content Management System (CMS) + Email Marketing Automation & Integration + Base SEO and SEO Ready Setup.

We focus on building web platforms for forward-thinking businesses that want to grow exponentially. Having a beautifully designed website is not enough but certainly a starting point. We believe that this is only 10% of what is needed to best position your business for efficiency, effectiveness and growth. A web platform closes leaks that may lead to extra digital marketing expense, lack of marketing integration, lack of data and extra expense subscribing to many SAAS platform, poor user experience, team inefficiency and poor communication.

Responsive design is included. The short answer is that they provide very similar end results. The website visitor is able to experience the website on a mobile device in a friendly and easy-to-use manner. A mobile website is generally known as “older technology” and responsive design is newer technology. A mobile website design is typically a separate website that is designed for a mobile phone. Mobile websites were popular pre-tablet era. Responsive design incorporates best practices to adapt screen-specific configurations. Content displays differently on various screens as widths adapts, or responds, to the screen resolution the website is being viewed on.

Yes! Most of our services come with at least two hours of training. Our retainer agreements ensure that this is persistent throughout the engagement period.

Inbound marketing is more than just converting visitors into customers; Inbound marketing can also build brand authority in your industry and help with customer retention. All of these are important to the long-term health of your business. And not all of these elements are measurable, making it impossible to determine if you received a positive return on investment.

You have a marketing budget. You need to see a return on this investment. I get it. A bunch of smart people have worked to quantify what ROI you should expect from inbound marketing.

What should I do?

Your business depends on you taking this seriously otherwise you will fall behind your competitors and eventually fade into irrelevance. Even when you know this is important, how do you know you are doing it right?

1. Don’t be cheap. This is vital to your business. Don’t expect it to work without spending time and money.

2. Find digital marketing experts, either internally or externally that you can trust.

3. Don’t be scared. Technology can be scary. It can make you feel dumb. Your company needs courage here. Even for industry experts inbound marketing is relatively new. We are all learning.

4. Do keep learning.  The digital world is evolving quickly. An expert today will be a novice a year from now if they haven’t kept up with industry’s changes.

5. Don’t stop trying. You’re going to waste money occasionally trying something that doesn’t work. You’re going to feel like this is not worth the time and energy. Don’t let it deter you. Getting your online presence right is work, but I wouldn’t suggest waiting to find out the cost of not having an online presence.

We don’t have any pre-priced budgets. We also do not have any monthly minimums or required buy-in packages. Our ability to handle all budgets -big, small and in-between sets us apart. Each client’s campaign is evaluated individually based off their goals, needs and ability. You get back what you put in, so if you can’t afford a comfortable monthly marketing budget, we’ll advise you on your options.

It is now estimated that approximately 80%-90% of customers will check online reviews before making a purchase. Search Engine Optimization gives your company a better chance of being seen by potential customers. According to Forbes, almost 60% of small businesses are now investing in some form of online marketing. So the odds are that your competitors are using SEO.

We strongly advise against starting and stopping Search Engine Optimization. SEO is not a sprint, it is a marathon, and results take time to develop and it’s through continual efforts that those results keep up. By stopping, you will lose results that someone else, such as your competition, will take advantage of and rise above you, and get in front of your customers.

Depending on your customized marketing plan, it can take 2-3 months to start seeing significant rankings. These timelines can vary depending on your type of business, campaign goals and much more. The marketing professional at Infinity Digital will provide you a true timeline for when you can expect results prior to beginning a campaign.

PPC (or Pay-Per-Click) is a model of digital marketing where the advertiser pays a fee every time one of their ads are clicked. PPC is an effective way to bring people to your website and can be very profitable is managed correctly.

Perhaps the most popular PPC system in the world, Adwords allows businesses to create ads that will show on Google’s search engine results and other related properties. Google Adwords is a PPC platform where users bid on keywords and pay each time a user clicks on their ad.

Once we have performed thorough Keyword Research to identify your most profitable keywords we will make daily adjustments to your campaign. These changes include (but are not limited to) adding additional keywords, excluding negative keywords that won’t convert, refine landing pages, ad schedule and demographic targeting.

Yes. Social media has many different applications and can work for every company. Social media gives businesses the ability to connect directly with the customers like no other advertising outlet. Sometimes businesses don’t have the time or skills to effectively manage their social media efforts. The experts at Infinity Digital can handle all of your social media needs.

It is better to let the professional handle it. You and your staff are experts at what you do and we are the experts of digital marketing. The primary benefit of using a digital marketing agency is experience and resources. A digital marketing agency like Infinity has access to knowledge and resources that you may not. Call us for a free evaluation.